The Mission

Our Mission at ABC Department Store is to provide high quality service to our customers while creating a unique and enjoyable shopping experience and satisfying the needs of each and every customer. We will strive to recruit and retain the most talented and diverse sales team members and create an environment where each individual can grow and develop within the company.

Please navigate through each of the training tabs above

The Home tab contains our Mission Statement and information about our company along with the training outline. Please print the outline to help direct you through our training program. HR wants this training program to not only be educational but also to equip you with the knowledge and skills needed to be successful in the selling process. If you have any questions or concerns navigating through the training program please email stevenlambson@hotmail.com or go to the Home tab which will have detailed instructions.

Thanks for participating! HRD Group 4


About Us


            ABC Department stores is a family run business that has been in retail for twenty years.  We currently operate one store located in West Texas and have over 100 employees.  We specialize in fashion apparel, cosmetics, and home furnishings.   Our wide selection of merchandise includes local, national, and exclusive brand sources.  Our company takes pride in delivering outstanding fashion and value to our customers. Our competitive strategy has always been to offer attractively priced merchandise at the best price.  Our current annual revenues exceed $1 million.  We are currently trying to take advantage of current market conditions and expand our business all while gaining a loyal customer base.
            In order to achieve our goal of expanding we will be acquiring new employees and give them the tools they need to be the best sales representatives through our informative and extensive training programs.  We are committed to providing our current and future employees not only motivational training but personal development and sales training that will help you:
  1. *      Improve personal performance in leadership, management, negotiating, and sales
  2. *      Connect with others through improved communication skills
  3. *      Work within a team environment
  4. *      Create and improve work relationships
  5. *      Increase company profits
  6. *      Increase sales
            Our employees are our greatest and most expensive asset.  ABC Department stores takes pride in creating a healthy and productive work environment.  With the help of our effective training programs we want to break down barriers and not only build teams but lasting work relationships. 
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